Необходимо включить Гостевую учетную запись на обоих концах анонимного соединения доли. Однако 2008R2 сервер, получающий доступ к анонимной доле, все еще запросит имя пользователя и пароль по некоторым причинам, я еще не разыскал. Но ввод в Госте с пустым паролем устанавливает связь.
If an external host has periods where it cannot establish a TCP connection or the connection times out, then your issue is perhaps network-related, rather than application-related. IIS wouldn't log anything, because it's oblivious to any external network issues - it just services requests it receives.
If you're monitoring service is also showing that ping tests are timing out, this would indicate a definite network connectivity problem. You need to start troubleshooting that.