HP Microserver Mini-SAS Cable
I have a number of these servers and it is awkward to disconnect, although it does sound odd you are having this amount of trouble
Tips, because of how the cable is routed and cable tied, also the length of the connector, you need to pull directly up while putting a kink in the actual cable.
The metal clip seems to depress further if you place your finger in the middle. It does latch in to the socket fairly well so getting it depressed far enough is important.
The machine will post without the SAS cable connected so even if you have managed to pull it out slightly, the blue logo should light and the system post. Things that will stop it from booting are having the fan header disconnected (From memory I think that is the cable closest to the SAS connector)
I've dealt with mini-SAS cables/connectors for years now on a range of HP kit and although they're far from the easiest connector to disconnect I've never had the kind of problems you've seen - I'd advise you to do as they say and get it replaced or call in a HP engineer to swap out the cable, motherboard or both.
У меня вчера была эта проблема (тот же сервер, тот же кабель). Вот как я решил проблему:
Вставьте плоскую отвертку вертикально сверху в центральный выступ.
Толкайте наружу, пока центральный язычок не освободится.
Вставьте скрепку горизонтально сбоку в пространство между кабелем и маленькими металлическими зубцами, зацепленными за него.
Поверните скрепку, чтобы извлечь металлические зубцы из кабеля.
Повторите для другого зуба.